Pemberton’s Gourmet Foods takes seriously the privacy of those that visit our web site. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing this website PembertonsGourmetFoods com, you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

  • To register to attend an on-line seminar or demonstration
  • To receive specific information from us such as a whitepaper or code sample
  • To sign up for a mailing list
  • To correspond with us
  • Or any other such activity that we deem necessary

Pemberton’s Gourmet Foods does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 13.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

Pemberton’s Gourmet Foods owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. Pemberton’s Gourmet Foods may share this information with its business partners for the specific purpose of a promotion or service offering.

Are “Cookies” used on the website?

“Cookies” are small pieces of information that are placed on a web user’s hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the Pemberton’s Gourmet Foods site if you do so.

How is personally identifiable information safeguarded?

Pemberton’s Gourmet Foods utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other web sites

Pemberton’s Gourmet Foods web site may contain links to other internet web sites. Pemberton’s Gourmet Foods neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-Pemberton’s Gourmet Foods web sites.

How to opt out of correspondence

Based on the information a user has provided, Pemberton’s Gourmet Foods may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.

SECURITY

Pemberton’s Gourmet Foods uses a variety of current technologies and processes to protect your personal and financial information.  We use encryption technology to ensure the secure transmission of any personal information you provide to us while using PembertonsGourmetFoods com.  The ordering area on our site is protected this way and is referred to as “secure.”

Customer Account Management

In order to purchase products on PembertonsGourmetFoods com, customers must complete the account form and provide their contact information, address, and credit card information. This information is used to complete orders and provide quality customer service. Customer accounts are password protected and set up by the customer. Customers will have the ability to reset their account password. Accounts can be updated and maintained by the customer through My Account on the top of each page.

Secure Account Management

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

All personal information entered at PembertonsGourmetFoods com is protected by 128-bit SSL security.

PembertonsGourmetFoods com takes your credit card information security very seriously and that is why we choose Authorize.net as our Credit Card processor.

Protection of PembertonsGourmetFoods com and Others

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of PembertonsGourmetFoods com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

If you have any concerns or questions regarding privacy or security, please contact us at 207-657-6446.